Checking Your Balance

Information on how to check your token balances on Acala.

Make sure you have your wallet (Talisman, Polkadot.js or Subwallet) installed and connect to Acala Apps. Towards the bottom of the page you can see your token balances.

If you have trouble connecting to the app, please follow these troubleshooting tips

1) Make sure that your extension is set to “Allow use on any chain.” Refresh the web page.

2) Make sure that you are allowing the website access to your extension. Open “Manage Website Access” and make sure that apps.acala.network is allowed. Refresh the web page.

3) If those attempts fail, try turning off ad blockers in your browser settings. Refresh the web page.

4) If you are still having trouble connecting, it’s possible that another browser extension is interfering or there is some other unknown issue with your browser. Consider downloading a new web browser and redownloading the polkadot.js extension. You can import your account to the polkadot.js extension in the new browser by selecting “import account from pre-existing seed” and entering your seed phrase. Then proceed to connecting the Acala app at https://apps.acala.network/

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